Product Manager who started in the codebase and never really left.

Ben Quinlan

Senior Product Manager based in Toronto, working at the intersection of platform engineering and developer experience. I build internal tooling and CI/CD systems that make engineering organizations measurably faster. Before product, I shipped microservices, infrastructure-as-code, and full-stack apps as a developer — that perspective still shapes how I work.

Download résumé (PDF)

Experience

Arctic Wolf

2021 – Present
Senior Product Manager – Infrastructure Platform 2025 – Present
  • Implementing a company-wide greenfield CI/CD platform across 1,000+ services and 70+ development teams.
  • Developing and executing on roadmaps spanning several company-wide product areas.
  • Overseeing co-op students, enabling them to deliver impactful results while enhancing their skills in product management.
Product Manager – Infrastructure Platform 2023 – 2025
  • Initiated and launched a developer portal powered by Backstage enhancing engineering productivity for 500+ developers.
  • Introduced an automated certification process as part of a software release train to accelerate feature deployment timelines.
  • Transitioned 9 developer teams to agile methodologies, fostering cross-functional collaboration and reducing delivery time.
Product Owner – Data Platform 2022 – 2023
  • Developed a cross-organization roadmap for a Machine Learning Platform to facilitate experimentation and feature delivery.
  • Implemented agile methodologies which increased the team's sprint stability and reduced missed deadlines by 80%.
  • Identified and resolved cross-organization inefficiencies which improved collaboration and roadmap predictability.
  • Reduced operating costs of three services by over 90% through strategic resource optimization and waste reduction.
Product Manager Co-op 2021
  • Oversaw the design, planning and development of a full stack product for SOC teams to replace legacy tooling.
  • Worked closely with key stakeholders to elicit, prioritize, and define features with relevant metrics.
Software Developer Co-op 2021
  • Developed microservices using Go that leveraged REST APIs for internal and external communication.
  • Refactored existing bash scripts and Go services to increase readability and reduced lines of code by a factor of 3.
  • Worked with Chef to transform existing and legacy AWS infrastructure into Infrastructure-as-Code.

Thinktum Inc.

2020
Full Stack Software Developer Co-op 2020
  • Proposed and developed responsive internal tools using AngularJS and Node.js, saving over 50 hours of monthly labor.
  • Researched, developed, and implemented AWS infrastructure for developers using Terraform and Ansible.

Zenreach

2019
Full Stack Software Developer Co-op 2019
  • Designed and implemented microservices with Go and Scala, using Apache Kafka for data streaming and processing.
  • Built responsive React applications which utilized Redux and allowed users to configure microservices.
  • Created a gRPC server and Python shim to handle interactions between user interfaces and microservices.

Imagine Communications

2019
DevOps Software Developer Co-op 2019
  • Implemented new internal development systems and CI/CD pipelines using Ansible, Terraform, and HashiCorp Vault.
  • Developed a Jira plugin which adds custom menu items to improve the workflow of internal development teams.

OpenText

2018
Software Developer Co-op 2018
  • Developed a framework to overhaul the generation of dynamic web pages using HTML, CSS, and JavaScript.
  • Researched and implemented WCAG accessibility standards to transform Content Server into a fully accessible product.

Skills

Product
Product Lifecycle Management · Product Roadmap Development · Agile Methodologies · Stakeholder Management · Technical Requirement Writing
Technical
CI/CD · Go · C++ · Python · RBAC
Tools & Platforms
AWS · Terraform · Bazel · Jenkins

Education

Interests

Investing · Piano · Weightlifting · Alpine Skiing · Homelab Tinkering

Contact

Location
Toronto, ON